The terms of using SwarmMind.

• SwarmMind is built for professional use (organisations).
• You may use the service only as an authorised user (invited by an Admin or using it in a work role).
• Customer Hive data and your Learning Identity: the Customer is Controller; Intunex acts as Processor on the Customer's documented instructions.
• Intunex is Controller only for the limited information needed to operate, secure and administer the platform.
• AI helps — but humans remain responsible for decisions.
• We do not use your content to train AI models.
• Privacy and named service providers are described separately (Privacy Notice).
• Liability between Intunex and the Customer is set out in the applicable customer agreement (see section 9).

These Terms govern authorised use of the SwarmMind platform.

If you use SwarmMind through an organisation that has a separate customer agreement with Intunex, that customer agreement, its Data Processing Addendum and the applicable user instructions govern the service. They prevail over these public Terms in case of conflict.

These public Terms do not create a separate commercial subscription agreement between Intunex and each invited employee or other organisational user.

Any separately offered non-organisational service will identify its own applicable agreement before use.

• A Hive is an organisation's own workspace.
• Each Hive must always have at least one Admin. The last Admin cannot be removed (security & continuity).
• A user may have multiple roles and multiple Hives. The active role defines current permissions.
• You are responsible for securing your account (SSO/MFA where available).

You must not use the service in a way that:

• breaks laws or infringes rights
• attempts to bypass access controls or security safeguards
• involves malware, fraud, mass spam or overload attacks against the service
• intentionally enters passwords, credentials, special categories of personal data, patient or client data, or other sensitive material unnecessary for the intended use
• uses SwarmMind to automatically rank people, score employees, or make material HR decisions

We may restrict or suspend access to protect the service and its users/customers.

For organisational pilots and customer deployments, the Customer is Controller for Customer Hive data and the customer-scoped Learning Identity. Intunex acts as Processor on the Customer's documented instructions.

Intunex acts as Controller for limited platform-operation information necessary to operate, secure and administer the service.

Detailed information is provided in the Privacy Notice and the applicable customer Data Processing Addendum.

AI assistants generate responses, summaries and suggestions. They can be wrong and must not be the sole basis for legal, medical, safety-critical, employment or other consequential decisions.

Some supported AI, search and page-reading functions use named external providers. Their roles and available customer controls are described in the Privacy Notice and, where applicable, the customer Data Processing Addendum.

Users and Customers retain their rights to content they provide. They grant Intunex only the rights necessary to operate the agreed service and process the content under the applicable agreement.

Intunex retains its rights to SwarmMind, its software, methods, models, branding and pre-existing materials.

Intunex uses role-based access, tenant controls, logging, audit mechanisms and abuse controls as described in the Security and Privacy pages and the applicable agreement.

Access may be restricted or suspended where reasonably necessary to protect users, customers, the service or legal compliance.

The service is in an early pilot phase and may evolve. Fees, support, service levels, duration, data return and deletion are defined in the applicable plan or customer agreement.

In an organisational deployment, user access ends when the Customer removes or disables the user, the pilot ends or the applicable agreement is terminated.

For organisational use, liability between Intunex and the Customer is governed exclusively by the applicable customer agreement. These public Terms do not create, replace or modify the agreed liability framework, and they do not create a separate commercial liability arrangement between Intunex and an invited organisational user.

Any separately offered non-organisational service will state its applicable liability terms before use. Nothing in these Terms limits liability where it cannot be limited under mandatory law.

Material changes to these public Terms are dated and versioned. A website update does not unilaterally amend an existing customer agreement.

Unless a customer agreement states otherwise, these Terms are governed by Finnish law.