Trust Center
Learning doesn't start with training. It starts with safety.
So that every person in your organization can focus, explore, fail, and grow — without fear.
The most valuable asset in any organization isn't financial data — it's how people think and learn. We treat it accordingly.
Data Sovereignty & EU Residency
Your data stays yours.
- 100% EU-Hosted: All core infrastructure and data storage are strictly resident within the EU (Frankfurt and Paris).
- Private AI Inference: We host our primary AI models (Qwen3, Whisper) on private Scaleway EU-infrastructure.
- No Third-Party Training: Your organizational data is never sent to public APIs or external services for model training.
Zero-Leakage Architecture
No cross-organization exposure.
- Row-Level Security (RLS): Deep PostgreSQL database-level isolation ensures absolute zero data leakage between organizations.
- Embedded Vector Security: We use in-database vector storage (pgvector). Embeddings never leave the secure database boundary.
- Strict Scoping: Every table is strictly scoped by organization ID at the database engine level.
AI Security & Safeguards
AI that knows its boundaries.
- Automated PII Sanitization: Automated detection and redaction of Personally Identifiable Information within the AI context.
- Prompt Injection Protection: Integrated 8-pattern scanner (PromptGuard) prevents malicious manipulation of AI agents.
- Trust Classification: Strict 5-tier input trust levels ensure the system treats user-generated inputs differently from system instructions.
Compliance, Audit & Identity
Everything is verifiable.
- Secure Authentication: JWT-based authentication with cryptographic validation and TOTP MFA support.
- Tamper-evident Trails: Hash-chained logging for crucial operations to ensure unalterable audit trails.
- GDPR by Design: Automated user anonymization pipelines and customizable data retention policies.
- End-to-end Encryption: TLS 1.3 for all data in transit, with full AES-256 storage encryption at rest.
Private means private.
Not just in UI — in reality.
SwarmMind does not read, store, or analyze the private content of user conversations for product development, prompt tuning, or AI evaluation. We do not log user inputs to improve our system.
Instead, we use
No silent access. No hidden review. No surprises.
What we don't do
We do not use your data to train models.
None of your data feeds into shared AI models, public APIs, or third-party training pipelines. Ever.
We do not rely on black-box AI.
Our AI models run on our own EU-hosted infrastructure. You know what runs, where it runs, and what it can access.
We do not make decisions for people.
No automated decisions affecting individuals. SwarmMind's AI has one role: to surface insight. Humans act on it.
Incident Response
Continuous anomaly detection across all infrastructure layers.
Defined escalation path with clear ownership at every stage.
GDPR-aligned breach notification within 72 hours.
SwarmMind is designed to amplify human thinking, not replace it.
Want the full picture?
We provide a detailed architecture brief for IT and security teams. No sales pitch — just facts.
Request architecture brief